Contact information

1. Primary Support Channels

  • Digital Correspondence Desk: For all order inquiries, updates, and transaction verifications, please reach out directly via email at: haripoli1288@gmail.com

  • Response Turnaround: Our global fulfillment specialists review tickets continuously. You can reliably expect a dedicated response to your inquiry within 24 to 48 business hours.

2. What to Include in Your Inquiry

To help our automated ticketing queue route your request instantly and prevent any delays in processing, please ensure your message contains:

  • Your full name as it appears on your checkout profile.

  • Your unique 4-digit or 5-digit Shopify Order Number (found in your instant email receipt).

  • The specific tracking ID or item name you wish to discuss.

3. Escalation Protocols

  • Exchange Requests: If you are contacting us to execute an unconditional same-price item exchange under our Return Policy, please state "EXCHANGE REQUEST" in your email subject line for priority routing.

  • Address Corrections: If you noticed a typo in your shipping address post-checkout, please label your email "URGENT ADDRESS CHANGE". While our automated direct-to-consumer pipeline locks processing instantly, our team will make every effort to intercept the manifest before final container loading.

Please note that submitting multiple email threads for the same transaction resets your position in our support queue. We appreciate your patience and look forward to delivering your next curation.